nobu99 Privacy Policy

This page describes what we collect when you use nobu99 and how we keep that data protected. We take your privacy seriously and are committed to transparent data handling practices.

When you open an account on nobu99, create a profile, make a deposit, or play on our platform, we collect information about you. This includes your name, email, phone number, address, payment details, and account activity. We use this information to verify your identity, process payments, comply with regulations, and improve our service. We do not sell your data to third parties, and we do not use it for marketing purposes without your consent.

Our privacy practices comply with standard data protection principles. We encrypt sensitive information, limit access to authorized staff, and maintain secure servers. Your data may be stored on servers located outside your jurisdiction, but it remains protected by the same security standards regardless of location. This policy explains what we collect, how we use it, who has access to it, and what rights you have regarding your data.

What Data We Collect on nobu99

We collect several categories of information when you use nobu99. First, we collect identity information: your full name, date of birth, email address, phone number, and residential address. We require this information to verify your identity and comply with anti-money-laundering regulations. We may also request government-issued identification (ID card, passport) and proof of address (utility bill, bank statement) during account verification.

Second, we collect payment information. When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, date, and transaction reference. We do not store your full payment credentials (such as complete card numbers or wallet passwords)—payment processing is handled by secure third-party processors.

Third, we collect account activity information. We record your login history, games played, amounts wagered, results, deposits, withdrawals, and support interactions. This information helps us detect fraud, resolve disputes, and improve our service. We also collect technical information: your IP address, device type, browser, and operating system. This helps us maintain platform security and troubleshoot technical issues.

How We Use Your Data

We use your data for several purposes. First, account management: we use your information to create and maintain your account, verify your identity, and process your deposits and withdrawals. Second, compliance: we use your data to comply with anti-money-laundering regulations, tax requirements, and other legal obligations. Third, fraud prevention: we analyze your account activity to detect suspicious patterns and protect against fraud and unauthorized access.

Fourth, customer support: we use your information to respond to your inquiries, resolve disputes, and improve our support service. Fifth, platform improvement: we analyze aggregated, anonymized data to understand how nobu99 is used and to improve our games, payment methods, and user experience. We do not use your personal data for marketing or advertising without your explicit consent.

We at nobu99 believe that your data belongs to you—we hold it in trust and use it only for legitimate purposes.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate nobu99. These include payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), hosting providers, and customer support platforms. We share only the information necessary for these providers to perform their services. All third-party processors are contractually obligated to protect your data and use it only for the purposes we specify.

We may also share your data with government agencies or law enforcement if required by law or court order. We will notify you of such requests unless legally prohibited from doing so. We do not share your data with other businesses for their marketing purposes, and we do not sell your data.

Your Rights and Our Commitments on nobu99

You have the right to access your personal data. You can view your account information, transaction history, and profile details by logging into your nobu99 account. You also have the right to request corrections if your information is inaccurate. Contact our support team with details of any corrections needed, and we will update your account promptly.

You have the right to request deletion of your account and associated data, subject to legal retention requirements. If you wish to close your account, contact our support team. We will process your request and delete your data within a reasonable timeframe, except where we are required by law to retain it (for example, for tax or anti-money-laundering compliance).

We use cookies and similar tracking technologies on nobu99 to remember your login, track your session, and analyze platform usage. Cookies are small files stored on your device. You can control cookies through your browser settings, though disabling cookies may affect your ability to use nobu99. We do not use cookies for third-party advertising or tracking.

Security and Data Protection

We use industry-standard encryption (SSL/TLS) to protect data transmitted between your device and our servers. Your password is hashed and never stored in plain text. We maintain firewalls, intrusion detection systems, and regular security audits to protect against unauthorized access. Our staff access your data only when necessary to provide support or comply with regulations, and all staff are bound by confidentiality agreements.

However, no security system is completely impenetrable. While we take every reasonable precaution to protect your data, we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential and for reporting any suspected unauthorized access immediately.

Contact and Policy Updates

If you have questions about our privacy practices, contact our support team. We are available during standard operating hours to address your concerns. If you believe your data has been misused or your privacy violated, contact us immediately so we can investigate and resolve the issue.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on nobu99 and updating the effective date. Your continued use of nobu99 after changes are posted constitutes acceptance of the updated policy. Whether you're accessing nobu99 from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere, this privacy policy applies to all users. We are committed to protecting your data and maintaining your trust.